Educational Programming & Talent Development Program Manager, Nashville Health Care Council
A position on the Educational Programming & Talent Development team, the program manager is responsible for the comprehensive development, coordination, and delivery of dynamic professional learning and development cohort-based programs at the Nashville Health Care Council. This role works collaboratively with the Council team to ensure both internal team and external stakeholders are aligned. The manager’s role is a visible role within the Council and community and will be a part of building and maintaining strong relationships with Council members, stakeholders and investors.
Programming
- Through collaboration with the Senior Director and key stakeholders, implement comprehensive learning and development cohort-based programming that aligns with the Council’s goals and objectives and supports professional development and continuous learning across leaderships levels within member companies.
- Responsible for maintaining a robust knowledge and understanding of the healthcare industry that will ensure alignment of Council educational and learning development offerings with market needs.
Leadership
- Ensure programming offerings is consistent with key Council messaging.
- Operational support of the Council Fellows Advisory Board, Council Content Development committee, and Council cohort-based programming alignment to the Council’s overall strategic agenda.
- Present Council cohort-based programming opportunities to companies and external stakeholders as needed.
Budget Management
- Working with Senior Director and the finance team, the Manager ensures that the programs meet budget requirements and revenue goals for the Council.
Engagement and Relationship Building
- Manage cohort-based program inquiries and participation and track number towards year end goals.
- Work with Education and Talent Development Team on recruiting cohort-based program candidates from current and new Council member companies.
- Engage cohort-based program Alumni into Council programs and events.
- Serve as a general Council cohort-based programming point of contact for sharing ideas, general inquiries or voices of concern.
- Disseminate updates to Council leadership on relevant information from members and candidates.
- Build and maintain relationships with Council members and stakeholders. Communicate effectively with members, potential new members, guests and the public utilizing discretion and professionalism.
Coordination
- Works closely with the Member Engagement Team and Brand & Operations Team on programming. Serve as a liaison between committees/advisory board, stakeholders, and Council staff.
- Cohort-Based Programs Communication: 1) Works closely with the Brand & Operations team to ensure communications align with organizational messages and timing. 2) Updates program participants and candidates on activities and engagement opportunities. 3) Assists with Council programming postings as needed.
- Coordinates Council Content Development Committee (quarterly).
- Helps coordinates the activities of Council programming.
- Utilizes Council database to enhance cohort-based program offerings and service.
- Record contact activity with members through the Council’s membership database.
- Serves as an ambassador for the Nashville Health Care industry.
- Support other Council activities as needed.
- Support Education & Talent Development team in additional duties as assigned.
Keys to Success in this Role:
- Exceptional written, verbal communication and presentation skills.
- Ability and drive to clearly understand organizational priorities and quarterly priorities for week/quarter/year.
- Ability to manage multiple projects and quarterly priorities simultaneously while continuing to move daily tasks to completion in a timely manner.
- Ability and drive to understand the operations of the Council organization in a way that allows you to know who to ask or where to find information when clarity or help is needed.
- Be organized, detail-oriented and punctual, focusing on working ahead.
- Take pride in work and in the organization.
- Gain mastery of Microsoft Office tools, Zoom, HubSpot and other relevant technology tools that help the organization operate efficiently as well as proficiency in digital and social media platforms.
- Demonstrated ability to work collaboratively with a diverse range of stakeholders and to work as part of a team.
- A passion for healthcare innovation and a commitment to the Council’s mission and purpose.
Preferred Background and Experience
- A bachelor’s degree in a health-related or business field.
- A minimum of 2–5 years of experience in program or project management with managing complex, cross-functional, and enterprise-wide initiatives.
