News and Publications

The New Business Case for Inclusion Say their names. Know their names. There has been a business case for inclusion for quite some time. But after the 2020 protests of the George Floyd, Breonna Taylor, and Ahmaud Arbery deaths, there was a new focus on inequities and injustice leading to a new business case for…

Is Health Care Finally Focusing on Consumers? For years, the idea of consumerism in health care has been fodder for discussion among pundits. Often spoken about in aspirational tones, the idea that health care could reinvent itself to focus on customer-friendly practices has often seemed like wishful thinking. But, spurred by the recent dramatic rise…

5 Traits of Successful Health Care Leaders How Emerging Leaders Can Cultivate Success What traits make exceptional leaders? Why are these qualities so valuable? And how can aspiring health care leaders cultivate these characteristics? I’ve had the pleasure of learning how various exceptional leaders operate over the years in my role as the senior director…

Is Disability Inclusion in your DEI plan? Here’s Why It Should Be. When your company thinks about building a culture of belonging, does it think beyond race and gender? Has your C-suite considered inclusion for persons with disabilities? If not, it’s time. Disability crosses every demographic. To create truly equitable workplaces, it must be part…

Shifting Roles and Expectations in Health Care Policy  According to PEW Research Center, reducing health care costs is a top issue for the American public, second only to strengthening the economy.  At a recent policy discussion with some of the country’s most powerful health care trade association leaders we learned of their priorities in Washington…

How Do We Improve Access to Health Care? Lack of internet access has been deadly during the COVID-19 pandemic. According to a study published in JAMA Network Open in March 2022, the absence of broadband, dial-up, or cellular was one of the factors most consistently associated with high risk of death due to COVID-19.   The…

  Reducing Health Disparities is Not Just a Numbers Game  STAT News recently noted this year marks the 20th anniversary of “Unequal Treatment,” the first major U.S. report to conclude that health disparities stem, in part, from racial bias. Written by National Academies’ Institute of Medicine, “Unequal Treatment” explained that racial and ethnic minorities experience…

Continuing Education is a Priority for HCA Healthcare CEO COVID-19 has reshaped the world of work, especially for health care leaders. As reported by Mercer and other research institutions, a widespread workforce shortage in health care will increase in the next decade. As the population ages, demand for health services will only grow. But, what…